A higher education institution's administrative departments play a significant role in enhancing the student experience. Instead of keeping them on the periphery of the process of quality improvement, they must be given a more active and collaborative role.
I presented on "Improving Quality of Administrative Functions and Processes" at Symbiosis International University, Pune as the head of quality at Symbiosis with this objective in mind.
Response was encouraging.
Watch it here:
Thanks for your visit.
#qualityassurance #accreditation #nirf #naac
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